CALS Investing in Our People: Improving Performance Feedback

Thursday, March 23, 2017
Marisela Celaya and Dustin Green presenting Career Conversation Workshop

In order to achieve our Foundational Goal to “be the most sought-after place to be part of” CALS leadership recognizes the need to invest in our people. It is well documented that poorly delivered feedback has been found to disempower and disengage employees. According to Gallup1, frequent feedback from one’s direct supervisor is the most significant influence on employee engagement. We are working to make our College an engaging, efficient, and progressive workplace and one of the ways we do that is investing in our people.

“Our people are our most important assets. Clear goals with timelines, regular feedback along with regular coaching, and investment in personnel development are the highest leverage investments we can make” Dean Burgess stated in a memorandum dated February 2nd to all CALS supervisors.

To that end, CALS’s Human Resources Consultants, Marisela Celaya and Dustin Green, recently hosted a Career Conversations Q&A for CALS employees and three feedback workshops for supervisors in CALS.

Trudy Morrow in Nutritional Sciences had this to say about the Career Conversations, Effective Feedback, and Worthwhile 1:1s workshop for supervisors she attended: “I found the workshop very informative, it was a good refresher. I found PACT (Project updates, Ask questions, Coaching feedback loops and Timelines) to be a great one-on-one meeting tool.”

By investing in our supervisors and revising our performance appraisal method we believe this will positively impact the feedback employees receive to enable them to do their jobs more effectively, and give them the tools they need to succeed and grow in CALS.


Heather Roberts-Wrenn
Specialist, Organizational Development & Effectiveness